Frequently Asked Questions

What is your refund policy? 

Unfortunately, we do not offer refunds under any circumstances. Tumbler Invasion commits significant resources well in advance to secure event arrangements with third-party vendors, many of whom require substantial deposits. These commitments make it financially impractical for us to accommodate refund requests, as we are unable to recover these expenses and associated fees. Therefore, we maintain a strict NO REFUND POLICY.

How do you pick instructors?

Instructors are selected through an application process followed by interviews conducted by Tumbler Invasion staff. It's essential that instructors align with our instructor agreement and recognize the significant role they play in our event. While we aim to introduce new techniques and crafts annually, we regret that we cannot accommodate every applicant due to space constraints.

Please note that applications do not carry over each year. To be considered for an instructor position for 2025, please submit your application via the "2025 Instructor Applications" tab on our website. Applications will close on August 31, 2024, and instructor selections will be announced by November 1, 2024. Following the announcement, class tickets will be available for attendees to purchase.

We appreciate the considerable interest we receive each year. While we wish we could accept all applicants, it's unfortunately not feasible. Your interest in teaching at our event means a great deal to us. Thank you for considering being a part of Tumbler Invasion.

How do you pick vendors? 

The vendor selection process for 2025 differs from previous years. Interested vendors must complete an application, which is accessible via the "2025 Vendor Applications" tab located at the top of your screen. Vendors are accepted on a first-come, first-served basis. This approach allows us to manage the variety of vendors and prevent oversaturation of any specific category at the event.

If your application is not initially accepted, we will maintain a waitlist. Should a vendor with a similar product withdraw for any reason, we will contact those on the waitlist for potential participation.

Thank you for considering becoming a vendor at Tumbler Invasion 2025.

What types of vendors is Tumbler Invasion looking for?

Tumbler Invasion seeks a diverse range of vendors to enhance our event experience. We welcome vendors offering products of all kinds.

We prioritize vendors who bring high-quality, innovative, and distinct offerings that align with the creative spirit of Tumbler Invasion. If you believe your products would enrich our event, we encourage you to submit an application through the "2025 Vendor Applications" tab on our website. We look forward to reviewing your submission!

Can I send products for the Craft Carrier Supply bag even if I am not a vendor?

Networking is a cornerstone goal of Tumbler Invasion, and we strive to showcase all contributors, even if they are not selected as vendors or cannot attend the event. To facilitate this, we offer the opportunity to be featured in our 2025 craft carrier supply bags. We are preparing 75 bags for distribution, including giveaways, ensuring exposure to a guaranteed audience.

If you're interested in having your products or marketing materials included in these bags, please contact us at tumblerinvasion@gmail.com to coordinate shipment. All items must be received by the April 1st, 2025 deadline to ensure inclusion.

Thank you for considering this opportunity to showcase your company at Tumbler Invasion 2025. We look forward to collaborating with you!

I purchased a ticket but can't find it, what can I do?

When you purchased your class or general admission ticket, you provided an email address during checkout. Following your purchase, you should have received an confirmation email from tumblerinvasion@gmail.com, click on the "View Order", and you will see a download link to your tickets. If you cannot locate this email, please check your spam folder or search your inbox for an email from tumblerinvasion@gmail.com.

If you still cannot find your ticket, please email us at tumblerinvasion@gmail.com. We can assist by requesting our ticket vendor to resend your ticket to the email address you used during checkout.

Thank you for your cooperation, and we look forward to ensuring you have access to Tumbler Invasion.

 I purchased a ticket (class and/or general admission) and am no longer able to attend the event, what can I do?

While we maintain a strict no-refund policy, we do allow ticket transfers for Tumbler Invasion events. If you are unable to attend, you have the option to transfer your ticket to another individual through our ticket vendor, Evey. Please note that Tumbler Invasion does not take responsibility for any issues that may arise during the ticket transfer process.

If you choose to transfer your ticket, please use the transfer feature provided by Evey. This allows you to sell or give your ticket to someone else by following the instructions in the Evey system.

Thank you for understanding our policy regarding ticket transfers at Tumbler Invasion.